Hoekstra Interieur & Vloeren is convinced that the protection of the personal privacy of its customers and the visitors to its websites is of vital importance for its activities. Personal data of customers and visitors are, therefore, handled and secured with the utmost care. Hoekstra Interieur & Vloeren complies with the requirements set by the General Data Protection Regulation (GDPR) in all cases.
Hoekstra Interieur & Vloeren, located at Vuurtorenweg 2, 8531 HJ Lemmer, is responsible for the processing of personal data as indicated in this privacy statement. R. Hoekstra is the Data Protection Officer of Hoekstra Interieur & Vloeren and can be reached at info@hoekstrainterieur.com.
Personal data that we process
Hoekstra Interieur & Vloeren processes your personal data because you use our services and/or because you provide this information to us. Below, you will find an overview of the personal data we process:
- First and last name (optionally + the company you represent)
- Gender
- Date of birth
- Address details
- Phone number
- Email address
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service do not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us at info@hoekstrainterieur.com, and we will delete this information.
For what purpose and on what basis we process personal data
Hoekstra Interieur & Vloeren processes your personal data for the following purposes:
- Creating an agreement based on Hiswa conditions
- Handling your payment
- Sending our newsletter and/or promotional material
- Being able to call or email you if necessary to provide our services
- Informing you about changes in our services and products
Automated decision-making
Based on automated processing, Hoekstra Interieur & Vloeren makes decisions regarding matters that may affect individuals. These are decisions made by computer programs or systems, without any human intervention (for example, by an employee of Hoekstra Interieur & Vloeren). Hoekstra Interieur & Vloeren uses the following computer programs or systems:
- Accountview (accounting system where invoices are entered, and payments are processed automatically)
- Transpontes (harbor, yacht service, and charter CRM system, Hiswa contracts are created with this system)
- Mailchimp (mailing program with data from Transpontes)
How long we retain personal data
Hoekstra Interieur & Vloeren does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.
We apply the following retention periods for the following (categories) of personal data: to provide you with personal information and to send contracts, invoices, or quotations, and to be able to call/email. Retention period: as long as you are a customer with us and express interest in our services, we keep your data. After four years of no contact with you, the data will be removed from our records.
Sharing personal data with third parties
Hoekstra Interieur & Vloeren provides information to third parties only when necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Hoekstra Interieur & Vloeren uses only technical and functional cookies. The analytical cookies we collect do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions correctly and remember your preferences. With these cookies, we can also optimize our website. You can unsubscribe from cookies by configuring your internet browser not to store cookies. Additionally, you can also delete any previously stored information through your browser’s settings.
View, modify, or delete data
You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw any consent for data processing or object to the processing of your personal data by Hoekstra Interieur & Vloeren, as well as the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request for the withdrawal of your consent or objection to the processing of your personal data to info@hoekstrainterieur.com. To ensure that the request for access is made by you, we ask you to send a copy of your identity card along with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN). This is to protect your privacy. We will respond as quickly as possible but within four weeks to your request. Hoekstra Interieur & Vloeren would also like to point out that you have the opportunity to file a complaint with the national regulator, the Dutch Data Protection Authority. You can do so through the following link: https://autoriteitpersoonsgegevens.nl/en/node/9.
How we secure personal data
Hoekstra Interieur & Vloeren takes data protection seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or if there are indications of abuse, please contact our customer service at info@hoekstrainterieur.com. Hoekstra Interieur & Vloeren has taken the following measures to secure your personal data:
- Security software, such as antivirus and a firewall. TLS (formerly SSL)
- We send your data via a secure internet connection. You can tell by the “https” in the address bar and the padlock icon in the address bar.
- DKIM, SPF, and DMARC are three internet standards we use to prevent you from receiving emails from us that contain viruses, are spam, or are intended to obtain personal (login) information.
